What To Do About Bad Online Reviews | Social Buzz Pros
One of the worst things a small business owner or professional can find online is bad reviews. Often vulgar, exaggerated, and at times, even threatening (i.e. posting private information about you, inciting others to harass you), these bad reviews can cause a lot of stress, worry, and frustration. We are truly sympathetic if you find yourself in this position.
Who Posted About Me Online?
People who post about others online in a mean spirited and vengeful way are abundant in this day and age. Often, people who post really negative reviews are the same people who do not or did not have the courage to address their concerns with you in real life. Of course, if they had spoken with you, you may have been able to rectify their problems or concerns. Instead, with a mask of anonymity the internet affords, bad online reviews can be excessively critical. And unfortunately, those who have been been subject to bad online reviews have little recourse. Though some businesses have succeeded in lawsuits against the posters of bad online reviews, it is largely a fruitless legal enterprise to sue. While we wait for the law to come up with faster remedies to bad online reviews that have questionable validity, there are methods which can be taken to control the damage of bad online reviews.
What Are These Review Websites?
There are websites, some of ill repute, that make a lot of money off the publication and dissemination of bad business reviews. They are run ruthlessly and are not fact checked or verified for authenticity. Some of these websites even allow for the permanent publication of hate speech against private individuals, veering seriously off the path of a reasonable business review.
What Can I Do About Bad Online Reviews About Myself and My Business?
Business owners can professionally respond to bad online reviews on the review websites themselves, in a blog entry, or other forms of social media. However, the most hostile reviewers may only be encouraged with more attention and engaging them online by responding to their review is giving authenticity to their complaints.
Another alternative is make sure bad online reviews are balanced with fair, positive content about your business. It is in this capacity that we can help you communicate better with your community, your customers, and your colleagues. Though a bad online review may have motivated you to finally take a serious look at your online reputation it is really a blessing in disguise as modern standard business practice does call for a strong professional presence online.
How Social Buzz Pros Can Help You Remedy Bad Online Reviews
There are two sides to every story and every person. We will help you communicate knowledge and information about your great work product, business ethics, and professional expertise.
And take comfort that for the most part, over exaggerated, hostile online reviews often have the opposite effect on new customers than the poster would hope. As in real life, negative speech says more about the speaker than the subject!
We have been able to drastically turn around the rankings of many professionals. From 1-star rankings, our clients now have the 5-star rankings they deserve. Where a Google search once only turned up a bad online review, search results now reveal unique, original, interesting content helping businesses achieve their business goals.Contact us today!
More About Social Buzz Pros
At Social Buzz Pros we are experts in online marketing and social media management. Our professional writers are trained in SEO best practices, ensuring the interesting, high quality online content needed to elevate your business online. Consult with us by calling 424-354-8144 or emailing firstname.lastname@example.org today!